432. “Intentions don’t matter—behaviors do” | Managing Yourself to Lead Others with Margaret Andrews

Margaret Andrews—leadership expert and longtime Harvard instructor—joins us to share the MYLO framework: Manage Yourself to Lead Others. Her executive program has run for years with a loyal waitlist, and she’s distilled those lessons into her book, Manage Yourself to Lead Others: Why Great Leadership Begins with Self-Understanding. We explore her journey from hard feedback about “self-awareness” to building a practical approach leaders can apply immediately.

At the heart of Margaret’s work is a simple truth: before we can lead anyone, we have to understand ourselves—our values, emotions, and the gap between our intentions and our impact. She offers six deep-dive reflection questions to surface what shaped us, what success really means, and which behaviors need to change. We also discuss her “best boss” exercise, where participants consistently prioritize interpersonal behaviors over IQ or technical skill—evidence that trust, clear communication (especially listening), and growth-minded feedback are what people remember and follow.

The Biggest Helping: Today’s Most Important Takeaway

We judge ourselves by intentions, but others judge us by behaviors—so align the two by building self-understanding and managing how you show up.

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Thank you for joining us on The Daily Helping with Dr. Shuster. Subscribe to the show on Apple Podcasts, Spotify and YouTube to download more food for the brain, knowledge from the experts, and tools to win at life.

Resources:

• Learn more at margaretandrews.com
• Read Manage Yourself to Lead Others: Why Great Leadership Begins with Self-Understanding by Margaret Andrews
• Connect with Margaret on LinkedIn
• Follow Margaret on Instagram: @themargaretandrews

Produced by NOVA