In this episode of The Daily Helping, we sit down with workplace psychologist Dr. Benjamin Granger, Chief Workplace Psychologist at Qualtrics and author of A Leader Worth Following: How to Master Yourself, Influence Others and Create Exceptional Experiences. With more than 15 years of experience helping organizations understand employee behavior and workplace dynamics, Dr. Ben brings both research and real-world insight to the evolving conversation about leadership, human behavior, and the future of work.
Our conversation explores a powerful shift in how we think about leadership. Rather than viewing leadership as a title or role, Dr. Ben challenges us to see it as a human responsibility shared by everyone. Drawing from psychology, neuroscience, and behavioral science, he explains why the most effective leaders are those who earn voluntary followership—people choose to follow them not out of obligation, but because they trust and respect them. That shift requires deep self-awareness, emotional intelligence, and an understanding of how others perceive us.
We also explore the growing role of AI in the workplace and why the rise of intelligent technology makes human skills more important than ever. As knowledge becomes more accessible, Dr. Ben argues that what truly differentiates us is our ability to communicate, connect, and exercise wisdom. From mastering body language to engaging the reflective parts of the brain, this conversation offers a thoughtful roadmap for becoming the kind of person others genuinely want to follow.
The Biggest Helping: Today’s Most Important Takeaway
“Mankind's greatest achievements have come about by talking. It's greatest failures by not talking.”
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Thank you for joining us on The Daily Helping with Dr. Shuster. Subscribe to the show on Apple Podcasts, Spotify and YouTube to download more food for the brain, knowledge from the experts, and tools to win at life.
Resources:
- Dr. Ben Granger Website
- A Leader Worth Following: How to Master Yourself, Influence Others and Create Exceptional Experiences (Book) By Dr Ben Granger
- Qualtrics
- Dare to Lead by Brené Brown
- Prospect Theory
- The Flynn Effect
Produced by NOVA
There is incredible potential that lies within each and every one of us to create positive change in our lives (and the lives of others) while achieving our dreams.
This is the Power of You!
