Kevin Dias is the founder of Ambiki, an EMR and practice management platform built for pediatric speech, occupational, and physical therapy practices. His path has taken him from investment banking to teaching English in Japan, translation technology, and healthcare software, but the thread connecting it all is a deep interest in solving real-world workflow problems.
In this episode, we explore Kevin’s book, The Problem First Method, and why teams so often rush into building solutions before they fully understand the problem. Kevin shares how customer requests, investor pressure, competitor moves, and now AI can all make it easier to build quickly, but not always wisely. His framework encourages leaders and teams to slow down, ask better questions, remove solution language from early planning, and build from a clearer understanding of what actually needs to be solved.
What we loved about this conversation is how practical and human Kevin’s approach is. Whether you are building software, managing a team, or navigating everyday family challenges, his message is a reminder that thoughtful problem-solving starts with curiosity, not assumptions.
The Biggest Helping: Today’s Most Important Takeaway
Don’t fall in love with solutions. Fall in love with understanding the problem deeply enough that the right solution becomes obvious.
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